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Contact & Support

Questions about your order, your BlendWave, or your recipes — reach out. A real person reads every message.

Quick Answers

Frequently Asked Questions

How do I contact support?

Email us at support@blendwave.store with your question or concern. We typically respond within 24–48 hours on business days.

What if my machine breaks after 1 year?

While our warranty covers 1 year, we may still be able to help. Contact us to discuss your situation, and we'll see what we can do to get you back blending.

Can I return a lost machine?

No. The 1-year warranty and refund policy do not cover lost or stolen machines. We recommend keeping your receipt and treating your BlendWave with care.

How do I verify my purchase?

Keep your order confirmation email and receipt. When claiming warranty or requesting a refund, provide your order number so we can verify your purchase in our system.